DK Cooling provides air conditioning installation, servicing and repair enquiries through this website. For privacy enquiries, contact info@dkcooling.co.uk.
When you submit an enquiry, we collect the name, email address and postcode you enter, any optional phone number, details of your property or equipment, your message, and any photographs or documents you choose to upload.
We use this information to assess your enquiry, reply to you, discuss quotations and arrange work where requested. We do not use your enquiry details to send unrelated marketing without an appropriate basis.
Our website uses FormSubmit, a third-party form delivery service, to forward your submission and optional attachments to our business email. Your information may therefore be processed by this provider and our email service provider. Please do not include confidential or sensitive personal information in uploaded files.
We keep enquiry information only as long as reasonably needed to respond to the enquiry, manage any resulting work and comply with applicable legal obligations. You can ask what we hold or request deletion where applicable.
Depending on applicable UK data protection law, you may ask for access to, correction or deletion of your information, object to certain processing or raise a concern with the UK Information Commissioner's Office (ICO). Contact us first at info@dkcooling.co.uk.
Hosting and security services may process technical data such as IP addresses and request logs as needed to provide and protect the website.
Last updated: 24 October 2026. DK Cooling should confirm this notice matches its actual business details, email hosting and retention practices before receiving customer enquiries.If you use our optional AI chat, the messages you type and recent conversation context are sent to Cloudflare Workers AI to generate a reply. Please do not enter contact information or sensitive personal details in the chat. The chat is not a booking or quotation submission. Please use the enquiry form to contact us. This assistant does not intentionally store chat transcripts in a DK Cooling database; Cloudflare may process requests according to its service terms.